Making Communication Simple

1Ci, a global provider of business automation solutions, is excited to share the availability of the Built-in Messenger in its flagship ERP solution 1C:Drive, a new handy feature that makes communication easier for businesses of all sizes. This tool lets users manage internal and external communications right inside the 1C:Drive ERP system, saving time and keeping things organized.

The Built-in Messenger in 1C:Drive ERP helps businesses keep all their communication in one place, so you don’t need extra apps. It’s perfect for industries like wholesale, e-commerce, manufacturing, distribution, and services, offering a straightforward way to stay connected.

What is the Built-in Messenger

• Easy Messaging & File Sharing: Send messages and share files directly in 1C:Drive, keeping everything in one spot.
• Context-Linked Chats: Connect conversations to business objects like sales orders, invoices, products, or customers—no need to switch apps, send links, or mention order numbers, as teammates can instantly access the right object without searching the database.
• Audio & Video Calls with Screen Sharing: Jump on quick calls, video chats, or screen demonstrations with your team and external users like clients or partners.
• WhatsApp Business Connection: Reach customers on WhatsApp for fast, professional communication.
• Webhook Integrations: Link 1C:Drive with e-commerce platforms or other apps to automate tasks.
• Secure Data Storage: All data stays safe in Turkey, following local rules like KVKK.

PRESS RELEASE

“With the Built-in Messenger in 1C:Drive, we’re making business communication effortless by keeping all conversations—internal and external—tied directly to your ERP objects. No more switching apps or searching for details; everything you need is right there, boosting efficiency and collaboration.”

Darya Yeşilay

General Director of 1Ci Türkiye

Why It’s a Big Deal

This new feature helps businesses work smarter by:

• Keeping Everything Together: Manage all chats within the ERP, so customers don’t juggle multiple tools.
• Connecting with Customers and Partners: Bring clients or partners into chats, video calls, and screen demonstrations for seamless collaboration.
• Saving Time: Automate workflows with webhooks to make processes smoother.

About 1Ci

1Ci provides practical ERP and business management solutions to help businesses grow. With a focus on simplicity and efficiency, 1C:Drive helps growing companies of any size streamline their work and succeed.

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