Unified Digital System for Uniform Manufacturing

Customer

La Marquessa

Partner

Delega Group

Industry

Textile

Country

Ecuador

Product

1C:Drive

La Marquessa is a growing uniform manufacturing company specializing in tailor-made institutional uniforms for multiple industries. With a highly personalized production model — from design to individual measurements and nationwide delivery — the company manages multilevel product variants, custom sizing, maquila outsourcing, and direct distribution.

Before adopting 1Ci, La Marquessa relied on fragmented tools and manual workflows to manage CRM, production planning, material requests, costing, and inventory — creating operational inefficiencies and limiting growth capacity. To support its expanding client base and international deliveries, the company sought a unified digital system to control full production, costing, and delivery processes.

Challenges

La Marquessa faced complex operational challenges due to the personalized nature of its business:

The lack of unified systems reduced efficiency, increased operational risks, and slowed down order fulfillment and scaling efforts.

1C:Drive

Flexible and comprehensive ERP solution capable of automating the majority of processes in companies of any size. The software combines multiple capabilities to execute various business operations, manage production workflows, digitize paper streams, and connect companies to their partners. 1C:Drive helps companies to boost their growth and help stay competitive in the dynamic business environment.

Learn more

Solution

To streamline operations, La Marquessa implemented 1C:Drive across the entire workflow — from CRM to dispatch documentation.

Key implementation areas:

Process

During the implementation, the following departments were automated:

Call Center

Administration

Production Management

Cutting

Sewing

Finishing

General Management

Commercial

Purchases

Customer success

“Thanks to 1C:Drive and Delega Group, we transformed our workflow from fragmented manual processes to a fully connected digital system. Today we manage personalized orders, complex production cycles, and maquila operations with far greater visibility and accuracy. This project accelerated our production efficiency and positioned us for national and international growth.”

La Marquessa Management Team

Results

The implementation delivered measurable operational impact:

+30%

faster management reporting

-30%

fewer manual errors

-15%

operational & administrative expenses

accounts receivable reduced

+35%

improvement in material request accuracy

+60%

efficiency in generating purchase orders

1152

project hours

automated users

The company achieved a unified digital production environment, increased control over inventory and orders, and gained the ability to scale operations with greater accuracy and efficiency.