Labmarker

Increased amount of orders, inventory control, and multi-company operations for international medical equipment sales and service company.
Challenges

Challenges

Labmarker is a Turkish medical equipment sales and service company. The company operates since 1998, and has customers worldwide, including the US, Germany, Switzerland. There is also an office in Germany.

The management team at Labmarker faced a problem of medical equipment’s requirements planning and needed an ERP system that could be used for business process automation and better inventory control.

The main challenges for Labmarker were:

Multiple business automation solutions, including CRM and accounting, were not interconnected, lots of data stored in Excel spreadsheets caused data discrepancies, led to errors, and complicated planning.
A lack of multi-company management capabilities: a legal entity in Germany had the same software problems, so it was impossible to access the operational data at the whole business level easily.
It was hard for the company to manage complex orders, deliveries, and warehouse inventory.

Company's owners set a number of strategic goals such as: opening 300 retail stores across the country, entering new markets, complete reorganization of the company, and profitability increase.

Customer success

"We were choosing among four different ERP systems provided by international vendors. The 1Ci products became the most flexible, multi company-friendly, and perfectly tailored to Turkish not-so-simple legislation, which is crucial for such software solutions. We like how the product develops, its new releases, and we're sure that the system will scale up along with our business' growth and cover our future needs."

– Mr.Oğuzhan Aydoğan,

Commercial Operations Manager, Labmarker

Results

Results

The implementation process was divided into several stages. First, DND, the 1Ci partner in Turkey, conducted a thorough analysis of the Labmarker's business processes and decided what customizations of 1C:Drive should be made and implemented them. Then, all the company's operations except finance and accounting were moved to 1C:Drive. The legal entity in Germany has fully moved to 1C:Drive. After the successful test period, the Turkish parent company is planning to move its finance and accounting to this ERP for the medical equipment distribution.

As a result, the Labmarker company was able to solve the following tasks:

Increase the market share and profitability in a very short time.
Boost the efficiency of order managing and goods dispatching.
Reduce costs due to a more flexible and better-controlled warehouse.
Accumulate information related to business entities both in Turkey and Germany, in one place for better management.

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