customer story

PT CANADA GREEN GATE

Indonesian Cosmetics Manufacturer Ensures Seamless Export to Russia With 1C-Based Digital Labeling System.

Partner

First Bit

Industry

Cosmetics & Personal Care Manufacturing

Country

Indonesia

Product

1C:Complex Automation

PT CANADA GREEN GATE is a fast-growing Indonesian manufacturer of cosmetic and personal care products, specializing in solid bar soap. The company operates a modern production facility in Indonesia and distributes its products to more than 50 countries around the world.
Russia is one of PT CANADA GREEN GATE 's key strategic export destinations, where the brand has been expanding its footprint in retail and e-commerce channels. High demand for natural and affordable cosmetic products created strong momentum for scaling shipments to the Russian market. 

As Russia introduced mandatory digital marking for cosmetic and hygiene goods under the national “Chestny ZNAK” program, the company needed to rapidly adapt its export processes to comply with strict new regulations.
To secure uninterrupted exports, meet customs clearance requirements, and maintain its market presence in Russia, PT CANADA GREEN GATE chose to implement a compliant digital labeling and traceability system directly at its factory — enabling full traceability of finished products from the production line to international shipment.

Challenges

Due to regulatory changes in Russia, all cosmetic products imported into the country must carry digital marking codes issued through the national “Chestny ZNAK” system. Without compliant labeling, PT CANADA GREEN GATE could not clear customs — putting multimillion-unit shipments and contractual timelines at risk.

Key challenges included:

Tight deadline: the full system had to go live in 30 days
Remote, cross-border implementation (Russia → Indonesia)
Hardware availability constraints on the Indonesian market
English-speaking team unfamiliar with Russian ERP and labeling standards
High load processing 100,000+ marking codes per session
Coordination across time zones and manufacturing culture differences

Failure to meet the regulatory deadline would result in shipment delays, financial penalties, and lost export opportunities.

Customer success

“We faced a tight timeline and complex compliance requirements, but First Bit provided a clear implementation plan and full remote support. Thanks to 1C and Cleverence, we fully automated marking and tracking, avoided customs delays, and eliminated external labeling expenses. The project went live in just 30 days — a strong result for cross-border manufacturing.” 

Head of Production, PT CANADA GREEN GATE


Solution

The project team implemented a connected ecosystem for automated marking, inventory control, and export compliance.

Implementation of 1C:Complex Automation at the production site
Integration with 1C:Cloud Accounting
Deployment of Cleverence for labeling workflows
Setup of Zebra barcode scanners and label printers
Secure remote access and cloud infrastructure
English-language training and localized user guides
End-to-end remote execution — no on-site presence required

Results

PT CANADA GREEN GATE achieved significant operational improvements:

Automated “Chestny ZNAK” labeling launched at Indonesian factory
2+ million product units digitally marked and shipped to Russia
35% reduction in operating costs via digitalization
External labeling costs eliminated (up to 10 RUB per unit saved)
Seamless integration of 1C + Cleverence + Zebra devices
English-speaking staff trained to operate Russian labeling and ERP
Scalable foundation for future digital manufacturing and new markets

The project enabled PT CANADA GREEN GATE to export to Russia continuously and compliantly — without production downtime or customs delays.

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