customer story

TRASSIR

Unifies International Sales, Finance, Logistics, and Service Operations with 1C:Drive. 

Customer

TRASSIR

Industry

Security Equipment Manufacturing

Country

Türkiye

Product

1C:Drive

TRASSIR is an international developer and supplier of AI-powered video surveillance and security solutions. The company operates across multiple regions, including Türkiye, India, Middle East and other international markets, delivering software, hardware, and related services through a distributed partner ecosystem.

As TRASSIR’s international business expanded, the company required a single operational platform capable of supporting cross-border sales, logistics, service, and financial operations. It was essential to ensure transparency, consistency, and control across regions while avoiding fragmented systems and duplicated processes. 

Challenges

Before implementing 1C:Drive, TRASSIR faced challenges typical of fast-growing international organizations. Core business processes were managed across multiple tools and local practices, which limited visibility and increased manual coordination between teams and regions.

The main challenges included: 

Fragmented operational processes across departments and countries
Limited end-to-end visibility into international transactions
Increasing manual effort to coordinate sales, logistics, and service
The risk of scaling complexity alongside business growth

To support continued international expansion, TRASSIR needed a unified system that could serve as a single operational backbone.

1C:Drive

Flexible and comprehensive ERP solution capable of automating the majority of processes in companies of any size. The software combines multiple capabilities to execute various business operations, manage production workflows, digitize paper streams, and connect companies to their partners. 1C:Drive helps companies to boost their growth and help stay competitive in the dynamic business environment.

Learn more

Production ERP | Customer Management Solution

Solution

TRASSIR selected 1C:Drive as a unified ERP platform to manage its international operations. The primary requirement was to consolidate all core processes into one environment and eliminate parallel systems.

1C:Drive provided the flexibility required for international operations while enabling process standardization across departments and regions. The platform allowed TRASSIR to manage business processes consistently, using unified workflows and reporting.

Customer success

“Our key condition was simple: one system for everything. No parallel platforms, no duplicate tools. 1C:Drive allowed us to build all core processes in a single environment.” 

Anna Bychkova

Head of Sales Operations & Efficiency, TRASSIR

Implementation

The implementation focused on consolidating international operations into a single system. Rather than introducing multiple specialized solutions, TRASSIR centralized its key business functions within 1C:Drive.

The system supports:

International sales and order management

Management accounting

Logistics and inventory coordination

Customer service and after-sales processes

Special attention was given to aligning workflows across regions, ensuring that teams operate within standardized processes while maintaining the flexibility required for international business.

Customer success

“Even processes that had not previously been automated were first implemented in 1C:Drive for international operations.” 

Anna Bychkova

Head of Sales Operations & Efficiency, TRASSIR

Results

Following the implementation of 1C:Drive, TRASSIR gained full visibility into its international operations. Management now has access to consolidated data across regions, while operational teams benefit from clearer workflows and reduced manual coordination.

Key results include: 

Improved transparency across international business processes
Stronger coordination between departments and regional teams
Reduced operational complexity as transaction volumes grow
Greater confidence in data accuracy and reporting

By implementing 1C:Drive as a unified ERP platform, TRASSIR successfully consolidated international sales, finance, logistics, and service operations into a single operational environment. This approach enabled the company to support international growth while maintaining control, consistency, and operational clarity—without relying on fragmented or parallel systems.

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